[1]
Keya, J., Pepela, A. and Kivuva, A. 2023. Effectiveness of Compensation Recovery Strategies in Enhancing Customer Experience in Star-Rated Hotels in Mombasa County, Kenya. Multidisciplinary Journal of Technical University of Mombasa . 2, 2 (Dec. 2023), 1-9. DOI:https://doi.org/10.48039/mjtum.v2i2.62.